关于Cristen的意思和用法的提问

A: × Hello Cristen this is Hyun Dae calling.
✓ Hello Cristen this is Hyun Dae.

× I just listened to your message and understand that you’re having a hard time dealing with customers’ complaining.
✓ I just listened to your message and understand that you’re having a hard time dealing with customers’ complaints.

× oh I don’t think it is a hard issue.
✓ Oh, I don’t think it is a hard issue.

× So let me see what we can do about this issue.
✓ So let me see how we can solve this issue.

× My suggestion is that you should send correct online manuals to customers through each email.
✓ My suggestion is that you should send the correct online manuals to the customers through email,

× So they can download it easily anytime anywhere
✓ so they can download it easily anytime, anywhere.

× Also, you should call each customer to apologize this situation.
✓ Also, you should call each customer to apologize about this situation

× and tell them that we will send correct manuals as soon as possible.
✓ and tell them that we will send the correct manuals as soon as possible.

× that way, we could relieve customers’ complaining.
✓ that way, we could relieve the customers’ complaints.

× please feel free to contact me if you have any Q, and good luck.
✓ Please feel free to contact me if you have any questions, and good luck.

@itshoneymilk gave you wrong answers. They are Indonesian, so they are not a native English speaker.

A: × calling.

× oh I don’t think it is a hard issue.
✓ I don’t think it is a hard issue.

× So let me see what we can do about this issue.
✓ So let me see what we can do.

× and then they will take an immediate action.
✓ And they will take an immediate action.

× also, we can assign a person each day to clean the kitchen.
✓ Also, we can assign a person each day to clean the kitchen.

× I think it is the best way to prevent this problem.
✓ I think this will be the best way to prevent the problem.

× please feel free to contact me if you have any Q, and good luck.
✓ Please feel free to contact me if you have any Q, and good luck.

A: × From what you mentioned during the meeting, I understand that you have a trouble with the new software.
✓ From what you mentioned during the meeting, I understand that you have had trouble with the new software.

× oh I don’t think it is a hard issue.
✓ I don’t think it is a hard issue.

× So let me see what we can do about this issue.
✓ So let me see what we can do.

Most things seem good. As for the sentence “and then, employees can read it anytime anywhere.” It does seem a bit awkward but you could keep it if you’d like but below are also some substitutes you could use.

And then, employees can reference back to it at anytime

And then, employees will stay informed

And then, employees will have their own copy for further efficiency